Empowering the mobile lifestyle!™
Support
Bugs, Features and Issues
NotWired's preferred method of support is through our issue tracking system. NotWired's support staff monitors
the issues, prioritizes them and works on a resolution as quickly as possible.
Online Support
Frequently asked questions
are available on our website. Additional support is available through
our feedback form.
Internet Access
Internet Connectivity. A modem of 56K speed is recommended. For greater
performance, NotWired recommends a dedicated ISDN , DSL, cable modem or
T1 line.
Wireless Access
NotWired provides both a PQA (Palm Query Application) and a WML (Wireless
Markup Language) interface. To see if your wireless device is supported,
check this chart. You can download the
PQA file here.
Hardware Requirements
A Intel based Pentium-based or equivalent processors, with the lastest
browser (see below). In addition, computers should have at least 64 MB
of RAM.
Software Requirements
All of the following applications and updates are provided for free, and
may be downloaded by selecting Help from your Browser main screen and
choosing the Product Updates selection. Alternately you can download the
browser updates via the following URL's.
- Latest Netscape Navigator/Communicator Browser. You can download from the Netscape site at http://home.netscape.com/computing/download/index.html?cp=hom05tdow
- Latest Microsoft Internet Explorer. You can download from the Microsoft site: http://www.microsoft.com/windows/ie/ A new browser will open.
- Viewer - Adobe Acrobat Reader. Used when viewing schedules and other documents on the Bidcom system. Adobe Acrobat allows users to view a variety of file types, even if the user does not have the appropriate software application. You can download this application at the Adobe web site at http://www.adobe.com/prodindex/acrobat/readstep.html
- iCal/vCard Integration and Support